All Systems Operational

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
99.97 % uptime
Today
Dashboard Operational
90 days ago
99.99 % uptime
Today
Events Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 20, 2026

No incidents reported today.

May 19, 2026
SDK HTTP API partially unavailable due to storage nodes desynchronization
Postmortem - Read details
May 19, 17:39 UTC
Resolved - All SDK HTTP API metrics have returned to normal. As part of our service security enhancement efforts, we accidentally blocked clock synchronization traffic. Clock synchronization is essential for our distributed storage.
May 19, 16:47 UTC
Monitoring - We have applied the fix. Storage nodes are in sync now. Response time and HTTP status codes are getting back to normal.
May 19, 16:45 UTC
Investigating - We are currently investigating this issue.
May 19, 16:38 UTC
May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026
Increased response time on mobile SDK API
Resolved - This incident has been resolved.
May 14, 17:26 UTC
Monitoring - We've fixed the root cause and are monitoring now. Everything is back to normal.
May 14, 16:52 UTC
Update - We are continuing to investigate this issue.
May 14, 16:19 UTC
Update - We're experiencing a full outage of the SDK API. We've identified the cause and are working on a fix.
May 14, 16:04 UTC
Investigating - We're experiencing an increased response time for the SDK API requests and are currently looking into the issue
May 14, 15:43 UTC
May 13, 2026
WEB dashboard login failure
Resolved - Monitoring has confirmed that the errors are no longer occurring. All previously affected accounts are able to sign in to the dashboard normally. SDK and event processing were unaffected throughout the incident.
Marking this incident as resolved. Thank you for your patience.
May 13, 21:27 UTC
Monitoring - We have deployed a fix for an issue that prevented approximately 160 accounts from signing in to the dashboard.
SDK and event processing have been operating normally throughout the incident — only dashboard sign-in for the affected accounts was impacted.
We are now monitoring application logs to confirm the fix is fully resolving the issue, and will post another update shortly.
May 13, 19:22 UTC
May 12, 2026

No incidents reported.

May 11, 2026
Delays in events processing
Resolved - Root cause has been identified and fix was deployed
May 11, 12:37 UTC
Investigating - We’re currently experiencing delays in event processing, which may affect third-party integrations, as well as transaction processing for Paddle and Stripe. No data has been lost, and all events will be delivered. We apologize for the inconvenience and appreciate your patience.
May 11, 11:55 UTC
May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

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