All Systems Operational
API ? Operational
90 days ago
99.99 % uptime
Today
Dashboard Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 22, 2024

No incidents reported today.

May 21, 2024

No incidents reported.

May 20, 2024

No incidents reported.

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024
Resolved - Hello everyone!

We had a problem that affected a small number of production customers and prevented them from using Adapty SDK. It was active from 2:54 p.m. on the 9th until 10:09 a.m. UTC on the 10th of May.

The issue was specific to customers who met the following 3 criteria:
1. They reinstalled the app during this period, i.e., it was not fresh the first time they downloaded it from the store. They previously used the app with Adapty SDK, deleted it, and installed it again during the aforementioned window.
2. The app uses any authentification, i.e., passes customerUserId to Adapty SDK.
3. The app developer stores customerUserId between the installs, for example, in iCloud.

Less than 0.05% of the customers active in the applications during this incident were affected, but we take it seriously nonetheless. We're sorry this happened.

We will introduce this scenario as part of our internal tests to prevent this from happening again. We will also reach out to the apps disproportionally affected by this issue if there are.

May 10, 09:00 UTC
May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.