All Systems Operational

API Operational
90 days ago
99.88 % uptime
Today
Dashboard Operational
90 days ago
99.85 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 13, 2026

No incidents reported today.

Feb 12, 2026
Resolved - This incident has been resolved.
Feb 12, 06:55 UTC
Investigating - We are currently experiencing a partial service degradation affecting the Dashboard. Users may encounter intermittent latency or incomplete data rendering. Our engineering team is investigating the root cause and working towards a resolution.
Feb 12, 05:59 UTC
Feb 11, 2026
Resolved - This incident has been resolved.

The hardware node experienced system-level issues, resulting in degraded performance

Feb 11, 22:26 UTC
Update - We are continuing to investigate this issue.
Feb 11, 22:22 UTC
Investigating - We are currently experiencing a partial service degradation affecting the Dashboard. Users may encounter intermittent latency or incomplete data rendering. Our engineering team is investigating the root cause and working towards a resolution.
Feb 11, 21:04 UTC
Resolved - This incident has been resolved.
Feb 11, 19:57 UTC
Update - Both SDK and Dashboard API are back to normal.
We're waiting for the event queue to empty.

Feb 11, 19:10 UTC
Update - We are continuing to monitor for any further issues.
Feb 11, 17:58 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 11, 17:58 UTC
Update - We are continuing to work on a fix for this issue.
Feb 11, 17:46 UTC
Update - SDK API affected and failing to handle majority of the requests
Feb 11, 17:45 UTC
Update - We are continuing to work on a fix for this issue.
Feb 11, 17:34 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 11, 16:29 UTC
Feb 10, 2026
Resolved - Profile events exports to AWS S3 and Google Cloud are back to normal, and all pending export jobs have been processed. All event exports have been delivered to customers.
Feb 10, 11:47 UTC
Investigating - We are currently experiencing issues sending profile events exports to AWS S3 and Google Cloud.

We expect to restore normal operation within the next two hours. After that, we will run all scheduled export jobs that were missed during the incident.

This issue does not affect the normal operation of the service or data collection—only the delivery of exports is delayed.

Feb 10, 09:07 UTC
Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026
Resolved - This incident has been resolved
Feb 6, 10:59 UTC
Monitoring - Our service provider is experiencing brief network issues. A small percentage of traffic wasn’t reaching our cluster. The service is back to normal now, and we’re continuing to monitor.
Feb 6, 10:52 UTC
Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
Feb 6, 10:42 UTC
Feb 5, 2026

No incidents reported.

Feb 4, 2026
Resolved - This incident has been resolved.
Feb 4, 14:13 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 4, 12:27 UTC
Investigating - We are currently experiencing an issue with webhook delivery. Some webhook events are being delayed or not delivered as expected.

As a result, customers may observe a reduced number of webhook events, including subscription and access level updates. This may impact subscription approvals and credit processing.

Our engineering team is actively investigating the root cause and working to restore normal delivery.

Feb 4, 12:14 UTC
Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.