Increased response time on mobile SDK API

Incident Report for Adapty

Resolved

This incident has been resolved
Posted Mar 09, 2026 - 20:53 UTC

Update

API response times have returned to normal, and our team is continuing to closely monitor the system to ensure everything remains stable
Posted Mar 09, 2026 - 19:44 UTC

Update

API response times have returned to normal, and our team is continuing to closely monitor the system to ensure everything remains stable
Posted Mar 09, 2026 - 19:32 UTC

Update

Unfortunately, the changes we implemented only temporarily improved the situation, and the degradation has returned to its previous level. We are still actively investigating the root cause.

Some requests may take longer than usual to process, but all of them will be completed once the system is fully restored.
Posted Mar 09, 2026 - 19:23 UTC

Monitoring

We've identified the cause of degradation and implemented the fix. Our team is monitoring the API status
Posted Mar 09, 2026 - 19:04 UTC

Investigating

We're experiencing an increased response time for the SDK API requests and are currently looking into the issue
Posted Mar 09, 2026 - 18:29 UTC
This incident affected: API.